We're here to help.
Questions about your account, subscription, the app, or your sleep plan — reach out any time and we'll get back to you as quickly as we can.
support@dormeli.app
Include the email address on your Dormeli account so we can find you faster. We answer every message, typically within one business day.
Email supportI forgot my password.
Use the password reset page and we'll email you a link to choose a new one. The same account works on the website and the iPhone app.
How do I manage or cancel my subscription?
If you subscribed through the iPhone app, manage it in your device's Settings → your name → Subscriptions. If you subscribed on the website, use the manage billing button on your profile page.
How do I delete my account?
You can permanently delete your account and all of its data from the profile screen in the app, or from your profile page on the website. Deletion is immediate and cannot be undone. An active subscription is not cancelled automatically — cancel it first using the step above.
Is Dormeli medical advice?
No. Dormeli provides educational sleep coaching only. For medical concerns or safety questions, always contact your pediatrician. See our Terms of Service and Privacy Policy.